We understand that schedules can change. To help us serve all of our clients efficiently, we ask that you provide adequate notice for any cancellations or changes.

Cancellations

• 48+ Hours' Notice: No cancellation fee will be charged.

• 24–48 Hours' Notice: A fee equal to 50% of the scheduled service cost will apply.

• Less Than 24 Hours' Notice or Same-Day Cancellation: The full service cost will be charged.

Clients receiving recurring cleaning services must provide 30 days' written notice to discontinue service. Failure to provide notice may result in charges for scheduled appointments that fall within the notice period.

We will do our best to accommodate scheduling changes; however, all rescheduling requests are subject to availability.

Thank you for your cooperation and understanding.

Payment is due upon completion of services unless other arrangements have been made in advance.

Invoices not paid within 24 hours of service completion will incur a $50 per day late fee until the balance is paid in full.

Any outstanding balances must be paid before future cleaning appointments can be scheduled or completed.

We carry general liability insurance for your protection and peace of mind.

In the event that our team accidentally damages personal property during a cleaning service, we will cover the repair or replacement of the item up to the limits of our insurance policy.

Any damage claims must be reported to our office within 24 hours of the completed service.

Clients are responsible for providing access to the property at the scheduled cleaning time and supplying any necessary entry instructions.

If our team is unable to gain access to the property upon arrival, a $50 lockout fee will be charged.

Routine maintenance cleaning designed to keep your home fresh and tidy, including:

• Dusting

• Vacuuming

• Mopping

• Wiping down visible surfaces

• Cleaning sinks, toilets, showers, and tubs

A detailed top-to-bottom cleaning designed to remove built-up dirt and grime. Includes all Standard Cleaning services plus:

• Cleaning inside ovens and refrigerators

• Baseboards

• Door frames

• Ceiling fans

• Air vents

• Interior windows

Professional cleaning services for offices and commercial spaces, including:

• Emptying trash

• Vacuuming and mopping

• Dusting workstations

• Cleaning shared surfaces

• Disinfecting sinks, toilets, fixtures, door handles, elevator buttons, conference tables, and other high-touch areas

Our organization services help create functional, clutter-free spaces. Items are removed, sorted by category, and organized so you can clearly see and access what you own.

If you do not see a specific service listed, please contact us. We are happy to discuss your needs and determine whether we can accommodate your request.

For the safety of our team and your pets, we kindly ask that all dogs be secured or crated during the cleaning appointment.

Upon request, we can let pets out after the cleaning has been completed and before we leave. However, we are unable to handle or release aggressive animals.

Please note that our team does not clean up pet waste, including pet excrement or used puppy pads.

Thank you for helping us maintain a safe and productive work environment for everyone.